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Off the Record
Unfiltered insights, real-world observations, and grounded truths for data that rocks.
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What Happens When We Automate the Pause?
What happens when we automate the work—and inadvertently eliminate the moments where judgment happens? As AI agents transform how organizations operate, there's an opportunity to do more than preserve human oversight. We can rethink how people and technology work together to develop expertise, challenge assumptions, and make better decisions.
Jessica Baker
11 hours ago9 min read


Data Doesn't Respect Any Org Chart
Data problems have a funny way of refusing to stay in their lane. Follow one far enough and you may find yourself navigating business decisions, ownership, authority, technology, and organizational politics. A reflection on what Data Governance reveals about how organizations actually work, and what we learn about ourselves along the way.
Jessica Baker
Oct 1210 min read


Your Business Got Really Good at Compensating
Workarounds keep businesses moving. But when they become the way you work, someone - or something - starts carrying the load. Here's how to tell whether that compensation is still the right trade.
Jessica Baker
Oct 510 min read


What’s Actually Mine to Do?
The behaviors that made us successful can become the hardest ones to put down. What happens when expertise becomes identity -and stepping in starts getting in the way of someone else stepping up? A reflection on fixing, trust, discernment, and learning to ask a smaller question: What’s actually mine to do?
Jessica Baker
Sep 2811 min read


What You Reward, You Multiply
What gets rewarded becomes behavior. Repeated behavior becomes culture. Explore Culture Creep, organizational debt and what happens next.
Jessica Baker
Sep 148 min read


Your Data Problem Might Not Be a Data Problem
We tend to name problems based on where we encounter them. Numbers don’t reconcile? Data problem. Nobody trusts the report? Data problem. But sometimes the data is simply where an unresolved business decision finally becomes visible. Before fixing what’s downstream, get curious about what happened upstream. Your data might be telling you there’s a conversation you haven’t had yet.
Jessica Baker
Sep 18 min read


I Don't Want to Sell You a Data Transformation
Expertise isn’t about walking into the room with the answer. Five principles for asking better questions, finding the real friction, and making just enough change to matter and to last.
Jessica Baker
Aug 196 min read


What You Tolerate, You Maintain
Why repeat fixes aren't really fixes, and how people-first leadership can replace tolerated workarounds with sustainable change.
Jessica Baker
Aug 132 min read


Beware: Buzzwords can bite!
We all have workplace buzzwords that make us cringe. But what if the word isn't really the problem? Explore how reframing trigger language can shift your energy, build resilience and create forward momentum.
Jessica Baker
Aug 33 min read
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